This course is the Third in a series of five eight-hour customer service training classes offered to satisfy the requirements of HB58, Qualified Building Official.
Thursday August 28, 2025 – 8:00-5:00
Instructor: Tim Schneider
Conflict Resolution, Dealing with Difficult People (8 hours)
- Mediation
- Navigating difficult conversations
- Understanding other perspectives
Class fee: $100 per person
Lunch provided for in-person attendees only.
Click HERE to REGISTER
Register by Monday, August 25th
This training is open to all staff within jurisdictions working in or preparing for any type of leadership role, and for improving customer service.
This training is much more effective in person and is strongly encouraged. For those attending remotely, a virtual link will be provided with your registration confirmation.
Taylorsville State Office Bldg. 4315 S 2700 W, Taylorsville, UT 84129
Tuachan meeting room, 1st floor